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Here’s a list of frequently asked questions to help you better understand the services and products we offer at KCK AUTO SUPPLY.
General Questions
Q1: Where is KCK AUTO SUPPLY located?
A: We are located at 135 Maysan Road, Reyes St, Maysan, Valenzuela City . You can also contact us at 09652464060 for directions or inquiries.
Q2: What are your operating hours?
A: We are open from Monday – Saturday, 8am – 5:30pm.
Q3: Do you cater to walk-in customers, or is it better to place an order online or by phone?
A: We welcome both walk-in customers and pre-orders. For convenience, you can call or message us ahead to confirm the availability of specific items.
Products and Services
Q4: What products do you sell?
A: We specialize in a wide range of automotive supplies, including:
- Oil filters
- Engine oils
- Brake pads
- Car batteries
- Tires
- Car care products (cleaners, waxes, etc.)
- And much more!
Q5: Do you offer automotive services like repairs or maintenance?
A: We currently focus on providing high-quality auto parts and supplies. However, we can recommend trusted service centers if you need repairs or maintenance.
Q6: Can I get advice on what parts I need for my car?
A: Absolutely! Our knowledgeable staff is here to assist you in finding the right parts and supplies for your vehicle. Just let us know your car’s make, model, and year.
Ordering and Payment
Q7: Do you accept bulk orders for automotive businesses?
A: Yes, we cater to bulk orders. Contact us directly to discuss pricing and delivery options.
Q8: What payment methods do you accept?
A: We accept cash, credit/debit cards, and mobile payment options like GCash or Maya.
Q9: Can I return or exchange a product?
A: Yes, returns or exchanges are allowed under certain conditions. The item must be unused, in its original packaging, and accompanied by the receipt. Contact us within [Insert return policy duration] for assistance.
Delivery and Pick-Up
Q10: Do you offer delivery services?
A: Yes, we offer delivery within [Insert service area]. Delivery fees may apply depending on your location and order size.
Q11: Can I pick up my order from your shop?
A: Absolutely! Just let us know in advance, and we’ll prepare your order for easy pick-up.
Special Offers and Discounts
Q12: Do you offer discounts for repeat customers or bulk buyers?
A: Yes, we have loyalty discounts and special pricing for bulk purchases. Ask our team for details during your visit or call.
Q13: Are there promotions or sales?
A: We run seasonal promotions and discounts on select products. Follow us on our social media pages for updates!
Still have questions?
Feel free to contact us at 0965 246 4060 or visit our store. Our team is always happy to assist you with your automotive needs! 🚗✨